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If you own an electronic product, you probably want to know as soon as there’s a product recall. Many people don’t realize that this information isn’t always shared with consumers through the usual news outlets and even the packaging on their electronic devices isn’t always up-to-date. The solution? Stay informed about the latest product recalls by following Best Buy on Twitter!

How many recalls have there been?

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The best way to know whether or not you have an affected product is through Best Buy’s Twitter feed. As part of our commitment to transparency, we will continue to send out information via social media on recalled products and what you can do. The best place to find that information? Our own @BestBuy account. We’ll post recall notifications there first and then follow up with direct links in each tweet for more details on how to return your item for a full refund. Buy Twitter followers Is Bound To Make An Impact In Your Business.

The Best Buy Twitter feed also gives updates on new product recalls as they happen and includes helpful links. For example, if you get a recall notification about one of your smart home devices or appliances, like a dishwasher or washer/dryer combination unit (pictured below), you’ll be able to see it right away via Best Buy’s Twitter page and get instructions directly from them as well as contact us with any questions.

The Best Buy Twitter feed can help make sure you know how to best react in case your TV, tablet, or PC has been recalled — whether that means returning a defective product for replacement or full refund, notifying law enforcement when warranted by local laws and regulations, or another step we advise. Keep an eye out for @BestBuy tweets so that you don’t need to worry about being left in the dark!

How quickly do they respond?

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Nowadays, companies will respond almost immediately on social media, but how quickly they respond is key. If you’re looking to get in touch with Best Buy, you can also send them an email or call them at (888) BEST COM. Use their Contact Us page for more information. The company’s customer service line is open 24 hours a day, seven days a week. It takes about 10 minutes to receive your order once it has been placed and approved by Best Buy customer service representatives. To find out what types of payments are accepted by Best Buy, visit their Payment Options page. They accept American Express, Discover Card, MasterCard, and Visa. You can use any of these credit cards when placing your order online as well as when picking up items from Best Buy stores. There is no minimum purchase amount required when using a Best Buy gift card, so you can spend just $5 if that’s all you have. However, there is a maximum purchase amount per transaction: $1,000 for U.S.-based customers and $2,500 for Canadian customers. There are two ways to return products purchased from Best Buy: returning them to store locations or mailing them back directly to Best Buy headquarters in Minnesota. Return policies vary depending on whether you bought something online or in-store. For more information, visit Best Buy’s Return Policy page. For questions regarding returns, contact Best Buy Customer Service at 1-888-BEST BUY (1-888-237-8289). And don’t forget to ask about current promotions and deals!

What they're doing to remedy it?

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Best Buy strives to create happy customers through excellent customer service. If you buy something from Best Buy, you should be able to rest easy knowing that if there’s an issue with your product, Best Buy will help you take care of it. To that end, they now have a team dedicated solely to responding quickly and courteously on social media to questions about product recalls. This way, customers can get information in real-time—no need to wait for a response via snail mail or phone call. The best part? You don't for even a moment need to take off from your home! Just tweet @Best Buy Support and they’ll respond as soon as possible. It makes sense: after all, why shouldn’t Best Buy make its return process as simple as possible? They want you to come back again in the future!

If you do decide to make a purchase from Best Buy, though, we recommend following them on Twitter for their latest offers. They often run special deals in tandem with sales events like Black Friday and Cyber Monday. The Best Buy Twitter feed also alerts users when new products are available. For example, when Apple released it's iPhone 7, Best Buy was among the first retailers to get stock of Apple Watch Series 2 devices as well!

How's their response on social media?

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If you’re on social media, then you’ve probably heard of Best Buy, one of America’s leading electronic stores. Despite their massive scale, they still manage to answer customer inquiries in less than 24 hours. If your item has been recalled by law enforcement or health officials, for example, then Best Buy will quickly alert its followers about it via Twitter. Take advantage of their experience and choose them as your next stop for anything from electronics to appliances. And don’t forget to follow them on Twitter for real-time alerts about product recalls. It might save you some money! By Michael Copley (Guest Author)

In June 2013, Best Buy was voted #1 online retailer among consumers in Harris Interactive's 2013 Reputation Quotient study—Best Buy's highest ranking ever in any consumer survey. Harris Interactive surveyed more than 25,000 U.S. adults about their attitudes toward and experiences with companies across 10 industries. The RQ scores are based on these. evaluations and range from 0-to 100, with 100 being the best. Scores of 85 or higher are considered excellent; 60-84 good; 35-59 fair; 15-34 poor; and 0-14 terrible. Best Buy has been included in Fortune Magazine’s annual list of America’s Best Companies to Work For since 1998 and has been ranked as high as No. 3 (in 2009). According to Forbes magazine, it is one of only three retailers that have never had an annual loss since 2000.

Best Buy Co., Inc., together with its subsidiaries, operates as an integrated retailer of technology products, services, and solutions worldwide. It operates through two segments: The domestic segment and the International segment.

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